Dear Customers and Partners,
Despite the challenging situation we are all facing, we hope that you and your family are doing well. We are confident that, collectively, we will get through these unprecedented times. For this, we must take the necessary steps as things stand.
During this major crisis, our operations are impacted by the application of preventive sanitary measures, the contribution of our employees is essential to ensure that basic services are maintained. Their health, just as yours, remains our priority.
To keep providing services for the ones identified as "essential service" in this current COVID-19 pandemic, we had to make the difficult decision to close our transactional website.
From now on, and until further notice, an emergency service is available to answer your requests. It will be possible to place orders by phone through our customer service. When ready, your order can be picked up at one of our warehouses. This will be the preferred method for all your orders.
In this period of major disruption, we would like to thank all our employees currently laid off temporarily and those working day after day in these unusual and unsettling conditions, and we thank them for their excellent teamwork.
Thank you for your understanding and collaboration.